Return Policy

WHAT IS YOUR RETURN POLICY? 

Betty’s Eddies will gladly accept returns of unworn, unwashed merchandise for refund or exchange within 30 days of purchase. All goods marked as ‘Final Sale’ cannot be exchanged or returned. Please note that any original shipping charges are not eligible for refund. Please allow 1-2 weeks for a refund of your purchase.  
 
We reserve the right to inspect all returned items and may refuse returns that show signs of wear, washing, damage, or any use beyond trying them on.  

DO YOU OFFER EXCHANGES? 

Betty’s Eddies allows free shipping on exchanges. To initiate an exchange, please email info@bettyseddies.store with your name, order number, and item(s) you’d like to exchange. Inventory is not held for your exchanges and can go out of stock before the exchange order is created, so we recommend returning the original order as quickly as possible.  

WHAT SHIPPING OPTIONS DO YOU OFFER? 

We offer free ground shipping on exchange orders. If you require expedited shipping, we recommend returning your item(s) for a refund and placing a new order online with expedited shipping.  

WILL I BE CHARGED SHIPPING FOR RETURNS?  

If you are returning for a refund, a flat fee of $8 per return label used will be deducted from your refund to cover the cost of return shipping. Note that this fee is not per item and only one $8 charge will be made per return order. If multiple returns are generated on the same order, the return fee will be applied to each return order.  

HOW LONG TO RETURNS TAKE TO PROCESS? 

Please allow 1-2 weeks for returns to be processed.  

Keep in mind all applicable promotions, discounts, offers, and free items (as part of a qualifying purchase) granted at the time of purchase will be prorated and applied to the amount of refund or credit. 

HOW DO I CONTACT CUSTOMER SERVICE? 

For any questions regarding your order, please contact info@bettyseddies.store. 

CAN I RETURN FINAL SALE MERCHANDISE? 

All goods marked as ‘final sale’ will not be eligible for a return.